59 reviews on ReviewsiiTM
Latest review 4 years ago

Customer Care at Discount Car and Truck Rentals

at Discount Car and Truck Rentals- Evans
Average 3.2

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Verified Customer
4 years ago

Fraudsters

This discount location charged over 4000$ to my credit card and did it fraudulently using my previous transaction with them masking the transaction with my card number and my pin, not good. They also refused to get it fixed and customer service person was rude with bad attitude and would not try to fix situation and I would not recommend them

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Verified Customer
4 years ago

Feedback

Would have liked a better suited car for me something similar and to my car. I don’t think a station wagon should be given to someone that owns a sports car.

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Verified Customer
4 years ago

Feedback

Would have liked a better suited car for me something similar and to my car. I don’t think a station wagon should be given to someone that owns a sports car.

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Verified Customer
4 years ago

Feedback

Would have liked a better suited car for me something similar and to my car. I don’t think a station wagon should be given to someone that owns a sports car.
Reply from: Discount Car and Truck Rentals- Evans
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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Verified Customer
5 years ago

Vehicles not well maintained

Vehicles A/C wasn't working properly, 20 minutes to cool the inside. Change oil light lit for servicing. Needed new Wiper Blades, existing ones smudged the glass making driving in rain difficult. Side body of back wheel area had paint scratches from a previous accident..
Reply from: Discount Car and Truck Rentals- Evans
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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