Wheaton Chevrolet

I phoned to get an oil change, I got in right away and my vehicle was done within an hour. I was pretty impressed

Service department and office staff were polite and friendly. Service department new why my husband and his truck came in.

The last time I brought my truck in I made an appointment for 8am as I stated I needed it early because I cannot go without it after a certain time. Was for a 4 point inspection, oil change and to fix my rear signal. Everything got done expect my rear signal being looked at. I booked it at 8 so it would have plenty of time to get checked. That didn’t happen by the time I needed to pick it up by 2pm. The most frustrating is I seen I hose hanging down from my drivers side by the box. The SAME hose I mentioned the FIRST time I brought it in for an oil change.. over a year ago. I was told that day they would order the part(clip) and call me back in a couple of days to fix. That was before they took it for the oil change. After getting my truck back I seen the hose was no longer hanging down and assumed they found a clip and fixed it. I was told I wouldn’t be charged for it so it was never put on the bill and I thought nothing of it. Flash forward sometime and that hose is hanging down again. Clip break? No. They TAPED it for the time being. So where was my call a year ago to fix this clip that I thought was already on there?? If I wanted it just taped I would have did that myself.

We were working with Jay on a deal, had financing in place, our other vehicle up for sale and 95% completed when we got informed that the owner sold the vehicle we were dealing on TO A FRIEND!!!! It was extremely disappointing. I would NEVER recommend them based on this experience. This is not a reflection on Jay, he was great to help us with all our questions. Very poor integrity of the owner. On top of that they will not return our phone calls!

We were working with Jay on a deal, had financing in place, our other vehicle up for sale and 95% completed when we got informed that the owner sold the vehicle we were dealing on TO A FRIEND!!!! It was extremely disappointing. I would NEVER recommend them based on this experience. This is not a reflection on Jay, he was great to help us with all our questions. Very poor integrity of the owner. On top of that all they have refused to return our phone calls!