Audi Ottawa

I recently got my new vehicle my lease was up I tell them what I want and they always miss lead you options I wanted mike told me I have to go technik model so I did when I picked up the car they rushed me Alex is very rude once he was screaming in front my family that it's closing time come back again my wife and my son were so upset anyhow I told them I don't want to deal with him in future guess what when I picked up the vehicle I had to deal with him again he is so rude and aggressive he forced us so much wouldn't let us look the car if it has any scratches or damage Nick is also very rude never answer the phone and never reply the email I requested to talk to mrak so far no luck new car already went in service department due to Audi Ottawa not checking properly before delivery and they charge you pdi I have health issues Nick made me so upset I was in bed for more than a month car had defective tires navigation not working I once again request to Speak to mrak after getting several cars from them it's very hurtful the way they treat you I suppose to deal with Caroline when picking up my car Nick Natasha Alex they laugh and walk away and hide I never knew Natasha till I approached her after waiting for one hour to speak to mike Silverstone please treat your customers nice you are in business because of customers hoping to hear soon from mrak. Thanks

A hassle free experience! I walked in unannounced and inquired about a 2019 Q5. Within 5 minutes I was doing a test drive, and upon return, in less than 30 minutes I had a very fair trade in offer. Pick up was the same model of efficiency and thoroughness. I was made to feel truly appreciated as a customer and was delivered a vehicle in pristine condition. I walked away extremely happy with the purchasing experience and would go back to them in a heartbeat based on this experience.

I've dealt with Audi Ottawa for the last 3+ years and I have received nothing less than exceptional service. As the lease from my current Audi is soon to come to an end, I've started to do my homework in regards to the options available to me at this time as well as down the road. I've been dealing with Mathew Walsh and I have to admit that the every encounter was pleasant, respectful, and hassle-free. At no point during my transaction did I ever feel pressured to commit to something I couldn’t afford. He followed up on a timely bases, answered all my questions, and I felt that the interaction was transparent. He understood my situation and went above and beyond to try and get me into an Audi all within my budget! I would recommend this dealership and Mathew to anyone looking to jump behind the wheel of an Audi.

J'ai loué un 2021 Q8 pour 4 ans. Emilie nous a donné un service impeccable. Elle nous a montré plusieurs possibilités allant de la Q7 à la SQ7 et SQ8. Elle a pris son temps et nous a très bien expliqué toutes les différences.

Great service, knowledgeable staff always ready to assist. Had great experience. Recommend Ottawa Audi to friends and family. Their service department is also of very high quality.