Oakville Volkswagen

Good 4.3 Write Review
276 reviews on ReviewsiiTM | Latest review 7 days ago
Verified Customer
7 days ago

GREAT DEALERSHIP TO DEAL WITH

Terrific Service! Fast and easy! Service department was very helpful and courteous. wonderful staff make servicing your vehicle a pleasure
Reply from: Oakville Volkswagen
Thank you for sharing your feedback with us! We’re delighted to hear you had a great service experience with us. We look forward to welcoming you back on your next visit at Oakville Volkswagen. Have a great day!
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Verified Customer
2 weeks ago

Great services all around

Oil change and a re call on my Jetta...services was very efficient and all staff very helpful. Best services I have received as I was going to another VW dealer and service at other dealer very poor. So I went to Oakville and Oakville VW was excellent service all around. I as very pleased.
Reply from: Oakville Volkswagen
Hi Peter! I am glad that you had a positive service experience with us at Oakville Volkswagen. We really appreciate you taking the time to share your five-star rating with us. We look forward to seeing you again soon, have a lovely day!
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Verified Customer
2 weeks ago

I'm a happy customer!

OJ, thank you for providing me all the pertinent information necessary in making an informed decision regarding my new car purchase. You helped me focus on what my wishes and priorities were; and in the end I'm confidant that I drove the right vehicle off the lot. I'm thrilled driving my new VW Alltrack and look forward to learning more about it as time goes on.
Reply from: Oakville Volkswagen
Hello Tanya, thank you for the incredible feedback! I'm thrilled that you had an outstanding purchase experience with OJ. He will be delighted to see what you wrote. Congratulations on your new car purchase, we look forward to welcoming you back soon to Oakville Volkswagen. Enjoy your day!
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Verified Customer
2 weeks ago

My new 2019 Golf Alltrack

It is the trusted experience of driving VW cars for the past 30 plus years that brings me and my family back to the Oakville Volkswagen dealership.
Reply from: Oakville Volkswagen
Good afternoon Marie, thank you for sharing your feedback with us. We're delighted to hear you had a wonderful experience with us! Thank you for your kind words, we look forward to welcoming you back on your next visit to Oakville Volkswagen. Have a great day!
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Verified Customer
2 weeks ago

Not Satisfied with service

Bought a certified pre owned Jetta 2016 , speedometer shows excessive speed, at 100 kmph it shows 110. They checked my car and said it is showing 105 which is normal and within permissible limits. This is the first time I have heard that it is ok for cars to show more speed than you are actually driving at and it is considered normal. Vilkswagen is a renowned German brand, I am really surprised that their vehicles would have a defect like this and it would be considered normal. Don’t know how this vehicle was passed by the government as they also check the speedometer when they do their checks.
Reply from: Oakville Volkswagen
Good morning Anuj, we appreciate you taking time out of your day to share your review with us. Here at Oakville Volkswagen we set a high standard for customer service and we’re very sorry to hear this was not met during your visit with us. My name is Rachael and I’m the Guest Satisfaction Manager at Oakville Volkswagen. I’d like the opportunity to investigate your concerns further. Could you please contact me at rachaelr@weinscanada.com so I may escalate this to our management team? Thank you, Rachael R. Guest Satisfaction Manager, Oakville Volkswagen
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