Deluxe Motorsports Group

Excellent 4.8 Write Review
226 reviews on ReviewsiiTM | Latest review 2 months ago
2 months ago

Buyer beware, worst customer service I have ever seen

Initially the salesman was nice until the contract was signed. If you ask any questions it becomes a problem. He was yelling over the phone, never answered our questions very arrogant. Unprofessional, adding GAP insurance on the contract with no information , he is a sweet talker. Please read the contract and ask questions if you ever decide to buy from him. I would not recommend buying from him. He also sold us a car with a lean on it, when questioned about it he said you can contact your lawyer. Don’t waste your time with this place. It has been a very unpleasant experience.
Reply from: Deluxe Motorsports Group
Mr Customer ! At Deluxe Motorsports Group, we always care for all customers need and our best top level customer service as you and every one can see our live reviews, however i really dont know whats your problem with us, you did cancel your Gap insurance and we paid you back in full, you asked us if we go bankrupt what is going to happen to you, i seed you better call your lawyer as even i dont know what will happen to your car purchase, all the leased returned cars have lien on them and will take 1 to two months to be removed by original selling dealer and i dont have to disclose it to you, you texts me over 50 times in 4 days asking abut a light bulb that was burned for a $2 cost and so on,,,,,,,,,,,, as i say, i really dont understand your point of giving us such hard time and also bad reviews. people who had experience with Deluxe Motorsports Group and family for last years did add there comets all over the place and your review will not heart us for non sense reason . I, please you to remove your comets as it is not relevant. thank you again .
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2 months ago

2012 MERCEDES ML 350

Omid, I have looked for a ML350 for over two months on many different sights and found one on auto trader which sent me to Deluxe Motorsports, this is exactly what i was looking for, i thank you for the no sales presure that i have expierenced with other dealers. You know your cars and have alot of fine product to choose from , I like that the price is the price and you don't charge extra for safety etc like other dealers, your place is clean and you are very professional and that's important to me, anyway my car is perfect , clean carproof, no dents or scratches looks like NEW, remember I will be back in a couple of years for another ML400, Thanks Pal you got a good thing going IAN K
Reply from: Deluxe Motorsports Group
Ian, I don't know how to thank you for all your kind word and positive review also your business and support . I'm very happy that you find the car you love and trust , this is our goal Ian. Thanks again . Enjoy your ML every day :) Deluxe Motorsports Group and family
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2 months ago

Exxcellent

From beginning to end they are professionals, well informed, kind, making sure the customer is content with there purchase. From reception to sales extremely courteous.
Reply from: Deluxe Motorsports Group
LOREDANA , So many thanks for your business and trust , enjoy your GLK every day and be safe . Deluxe Motorsports Group and Family
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2 months ago

Excellent Service!

Omid and his team were a absolute pleasure to deal with! This was our first experience with the dealership and will not be the last. Thank you Omid and your team for the exceptional service!!
Reply from: Deluxe Motorsports Group
JASON J MACFARLANE , Thanks again for your comments and support . enjoy you Gl 350 every day along with your family :) Deluxe Motorsports Group and family
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2 months ago

Excellent

Above and beyond service, Omid will go out of way to answer all questions. Purchased car, will definitely return to deluxe auto for future purchase
Reply from: Deluxe Motorsports Group
Yasoda, It was our pleasure dong business with you and your Family . It is our goal to build a strong relationship with our customers as our own family . Enjoy your GL ////AMG pkg everyday . Deluxe Motorsports Group and family
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