Don-Mor Carstar London Centre

Good 3.9 Write Review
70 reviews on ReviewsiiTM | Latest review 6 months ago
Verified Customer
6 months ago

Was pleased with the service I received

was very giood and I was informed quickly about everything. People were polite and quick to answer my questions, My car was nice and clean when they returned it, very much appreciated this.
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Verified Customer
6 months ago

Did an outstanding repair of the front end of my 2005 Mercedes Benz 350SLK

The repair was outstanding. The paint was a perfect match with no flaws such as orange peel whatsoever. The car was completed on schedule and totally cleaned when i picked it up. There was absolutely no over spray anywhere. I couldn't be happier with the repair.
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Verified Customer
7 months ago

HELPFUL AND RESPECTFUL SERVICE PROVIDED

The agents I dealt with were all very respectful and helpful during a very stressful experience in my life. I had never been in a car accident but they made it very easy for me to deal with the repair of my car. Thanks
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Verified Customer
9 months ago

I am happy with the results of the repair, but am not giving 5 stars because no one called when I was told that someone would call me back with an update

The service was great, and I was pleasantly surprised to see that they had cleaned the inside of my car, as well as the outside. There was a slight delay in completing the repair because of a clip they were waiting for from a third-party company. The delay was not their fault, but I was told that someone would call me back with an update, but did not receive a call and had to call myself. It's probably not in their procedure to call until the car is ready, but I would have appreciate the call all the same instead of calling myself. Everyone was very friendly and helpful. The lack of callback was the only issue.
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Verified Customer
9 months ago

Quote Very High

Quote was outlandish, I was quoted at $3500. After looking at the quote in detail I noticed that there was a charge for sheet metal at over $1000. I am not sure where they get the metal but I was able to source automotive sheet metal for $80 at Canadian Tire. I am no expert but I don't see how it would cost the amount being quoted, I understand the concept of mark up but this is ridiculous. My suspicions were verified when talking to another company. Took my business another place and they charged me $2000, pretty much the same minus that outlandish charge for sheet metal.
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