Discount Car and Truck Rentals...

Good 3.7 Write Review
54 reviews on ReviewsiiTM | Latest review 2 months ago
Verified Customer
2 months ago

The car was smokey and i have to drive it for( 2) days with my kids

The car was smokey and i had to drive my children in that car for the( 2) days. They sprayed air freshener before giving it to me . wasn't a good experience
Reply from: Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
3 months ago

I am unhappy.

They did not have the car that I reserved so I had to get a bigger car (SUV). The gas consumption was totally unacceptable as I put 30 Liters gas for only 200 KM. That was an awful experience. :(
Reply from: Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
4 months ago

Car wasn't available

As we have booked a car, we muat get a car at the time of pick up when i reached at facility, no cars where available. Representative said its first come firat serve than what's the point of reservation and booking in advance.
Reply from: Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback. We regret the inconvenience that you have experienced, in regards to your Reservation would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
5 months ago

roof leak on cube van

People were friendly and courteous. Even got a phone call asking how things were going. Hadn't seen the roof leaking yet...blessings and contents wet...not happy about that. Truck has tape on windshield perhaps to secure a for sale sign. Ramp was challenging to put back in and overheard door was very difficult. I'm a strong guy and found it hard.
Reply from: Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
6 months ago

Recent rental

Respectfully, the Main St. Hamilton location has demonstrated deceptive practices and I’m having this matter legally assessed. Since I have to say a minimum of 20 words: the corporate office needs to look at their franchise practices, this location in particular.
Reply from: Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals
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