Discount Car and Truck Rentals...

Good 3.8 Write Review
52 reviews on ReviewsiiTM | Latest review 1 month ago
Verified Customer
1 month ago

Car wasn't available

As we have booked a car, we muat get a car at the time of pick up when i reached at facility, no cars where available. Representative said its first come firat serve than what's the point of reservation and booking in advance.
Reply from: Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback. We regret the inconvenience that you have experienced, in regards to your Reservation would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
2 months ago

roof leak on cube van

People were friendly and courteous. Even got a phone call asking how things were going. Hadn't seen the roof leaking yet...blessings and contents wet...not happy about that. Truck has tape on windshield perhaps to secure a for sale sign. Ramp was challenging to put back in and overheard door was very difficult. I'm a strong guy and found it hard.
Reply from: Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
3 months ago

Recent rental

Respectfully, the Main St. Hamilton location has demonstrated deceptive practices and I’m having this matter legally assessed. Since I have to say a minimum of 20 words: the corporate office needs to look at their franchise practices, this location in particular.
Reply from: Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
4 months ago

Excellent

Excellent very good servise and will definitely come back to get rent again. Very friendly staff and will recommend to friends as well
Reply from: Rafique Muljee
Dear Sir/Madam, We thank you for taking the time to provide your feedback, we shall commend our staff for providing quality customer service. We look forward to serve you again in the near future. Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
4 months ago

Recent Rental

Friendly service, slower than the competition on pick ups and drop offs. refilling tanks to the 9th line is almost impossible, if tank is not returned full they should make the attempt to fill completely for ease of the next customer. Ended up overfilling. Other than that it was all positive. Would rent again.
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