Discount Car and Truck Rentals...

Average 3.4 Write Review
52 reviews on ReviewsiiTM | Latest review 2 weeks ago
Verified Customer
2 weeks ago

Van rental

Staff was friendly, helpful, and efficient in getting me on my way with my van rental. Great experience, 10/10 would definitely rent from them again.
Reply from: Discount Car and Truck Rentals- Evans
Dear Sir/Madam, We thank you for taking the time to provide your feedback, we shall commend our staff for providing quality customer service. We look forward to serve you again in the near future. Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
2 weeks ago

Poor Service

Booking was cancelled and no attempt for alternative was suggested. Promised a call back from the Manager, no one called.
Reply from: Discount Car and Truck Rentals- Evans
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
1 month ago

Van Rental

Rented a cargo van from the Evans Ave location in Etobicoke. - Booking the reservation service: Great - Renting the actual vehicle: Great - Payment and Receipt: Great, although would prefer if the location stayed open a bit later than 6:00 pm. Returning the vehicle during rush hour traffic was a challenge. Thanks.
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Verified Customer
1 month ago

Dirty cube van

The staff were polite, however, the vehicle was dirty on the exterior and filthy on the interior. It appeared as if the vehicle had not been cleaned in months.
Reply from: Discount Car and Truck Rentals- Evans
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
5 months ago

No vehicle at outlet

After booking a week in advance, to make sure we would get a vehicke. We were informed that morning that there was no vehicle available there but we could drvie to another location 20 km away and pick one up there. We were offered no compensation and were told that the vehicle could not be dropped at the original outlet and had to be brought back to the inconvenient store.. Terrible customer service, why would I be back
Reply from: Discount Car and Truck Rentals- Evans
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals
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