3 weeks ago
Buying a car and feeling like Family
Had a fantastic experience purchasing my first vehicle from forest city dodge. The sales team worked very well together to make sure I got all the safety features I wanted. They also were genuinely fun to work with. The financial team went over all the extras that I wanted and seriously got me the best deal. I'm so happy with my new jeep compass and strongly recommend that anyone looking start there.
4 weeks ago
Very happy with my experience.
I found my salesman Chris to be very helpful and friendly. I was very happy with my return on my truck and love my new truck. My son and I had a great experience and would refer a friend and relative to Chris in the future,
Staff Dealt With
1 month ago
The service advisor I dealt with was very helpful and friendly.
Tony Dodd was very helpful and went out of his way to make sure I was satisfied after having maintenance services done to my vehicle.
2 months ago
Just bought my new (well new to me) Dodge Journey from Forest City Dodge and am happy to say that the entire process was great. From the onset communication from the initial responses via text from Julie giving me all kinds of information about the vehicle to working with the 2 Chris's (Chris Reath and Chris S) and Cassidy to finalize the sale, arrange for license transfer, ownership and plates being switched. After the sale Forest City Dodge in resolving a couple of minor issues and making sure that I was completely satisfied. All in all, I am very happy with the experience and people at Forest City Dodge.
Staff Dealt With
6 months ago
Excellent service -- Dean in Sales/Maria and Serge in Service
Recently purchased my new Grand Cherokee. Didn't think of anyone but Dean to go to. Maria in service has been so wonderful especially when I suddenly lost my husband two years ago and had no idea about changing tires, vehicle maintenance and she was just a godsend during a really chaotic time; and Serge, whom I've known since I was a grad student 25 years ago, is still just as kind and thoughtful. Just wanted you to know how much these members of your team have contributed in my comfort level with vehicles and the way they treat customers like extended members of the family impacted my decision to go to Forest City Dodge when I decided to trade in my vehicle and work with Dean who sold me my very first vehicle, a Jeep Liberty, and who fondly remembers my Dad, nicknamed Jimmrr. It's the small gestures that add up and become meaningful when you make a decision. Dean knows me so well that from when I reached out to him and told him what I wanted, I had the new vehicle within 48 hours. And Kelly in Finance was also very kind and patient in reviewing all of the paperwork and guiding me through what I needed to do. You have a wonderful group at Forest City Dodge and I wanted you to know how satisfied I am with the service and overall professionalism.