1 month ago
Bumpy at first, but results!
The staff at Forest City Dodge, kept my car for 4 days, bickering about warranties and service. In the end with some phone calls and negitive reaction, the matter was resolved. IN fact the general manager fix my car and drove it to me.
Would I ever do business with Forest City? Well not for my KIA, because it has a very special engine, but may consider my next buy from them again, because the car runs great now!
Staff Dealt With
2 months ago
Nothing but a good experience
We were looking for a new vehicle in Sarnia but couldn't find a dealer that was friendly and helpful. One specific dealership has the majority of clients here and as a result their customer service is less than stellar. Being in customer service myself, this is something very important to me. I like to deal with friendly, local people. These guys were worth the drive out to London. Not only did we get a great new truck but they talked us through everything and answered all of our questions with nothing but patience and kindness. They went out of their way to make us feel welcome and we're glad to be dealing with Jay and his crew now.
4 months ago
Wonderful new vehicle buying experience
Just purchased a new RAM 1500, love the new truck. Chris Reath and Keith White teamed up to provide an exceptional customer experience. Both were very pleasant, helpful and knowledgeable in finding the right truck, and offered no pressure insight into what was best for me. Both went above and beyond and demonstrated flexibility in meeting my specific needs. Cheers to Chris and Keith and the entire Forest City Dodge team!
Staff Dealt With
4 months ago
10/10 Super Happy Customer!
Forest City Dodge was very helpful, there’s no pressure when buying a car here and everyone was super friendly, Chris Reath was super happy to help me get into a new car, and went above and beyond explaining every detail about the car and the options for my payments. Me being a first time buyer from any dealership, I had no idea what to expect, by the end I had confidence that I had a good deal and knew the car was exactly what I wanted. A big thumbs up for Chris because he’s super thorough and you can tell he cares a lot not only about his job but about the customer too, very happy to have boughten a car from him!
Reply from: Forest City Dodge
Dillion, congratulations on the purchase of your vehicle! It was our absolute pleasure to assist you during the buy process. Thank you for sharing your feedback.
Staff Dealt With
4 months ago
New vehicle purchase
We purchased a new Dodge Grand Caravan and we were very pleased with the whole experience. The salesman (Chris) was very helpful and pleasant to deal with. He answered all our questions and worked hard to find the van with all the features that we were looking for.
Reply from: Forest City Dodge
Congratulations on your purchase John and Janet! We are delighted to hear that you are very pleased with the whole experience, that Chris was very helpful and pleasant to deal with, answered all of your questions and found the van with all the features that you were looking for. Thank you so much for sharing your feedback with us and for choosing Forest City Dodge.
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