South Trail Chrysler

Good 4.1 Write Review
144 reviews on ReviewsiiTM | Latest review 2 weeks ago
Verified Customer
2 weeks ago

I had a great experience at ST Chrysler. They worked hard to get me what I wanted and needed.

I got a great vehicle I can afford with a great interest rate. Thanks Guys!! I am a happy customer and will definitely tell others.
Reply from: Rachel Antony
Thanks for the great review Erin! Enjoy your new vehicle!
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1 month ago

Key service

Had my key stolen to my car, they ordered me a new key and even came to my house to program it for me so I didn't have to have it towed. Awesome service and so helpful!
Reply from: Rachel Antony
Thanks for the great review Melissa! We're always happy to make sure your experience is convenient and easy!

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1 month ago

The Service staff are wonderful to deal with

Every time I go to the service department the staff have been wonderful to deal with. They take the time to explain things and even provide a texting option to communicate with them. Recently I had an issue with my seat tearing, the staff tried repeatedly to submit it through warranty but it kept coming back rejected even though there was no unusual use to cause the tear. When we were literally at the point of our hands were tied, management stepped up and South Trail covered the cost to repair it themselves. It turned a frustrating situation into a very happy one. I want to send a special thanks to manager Phil for showing that South Trail takes care of its customers and for giving me such a positive experience! I would buy again at this location knowing the people there!
Reply from: Rachel Antony
Thanks for the amazing review! We're happy our service team always makes your appointments easy and stress free. We hope to see you again!

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Verified Customer
2 months ago

Warranty work on my Jeep

Warranty work as engine light came on. The appt booking was seamless, Service advisor Trevor was excellent. A solenoid was replaced on warranty. The shuttle service was also outstanding. Well done Southtrail.
Reply from: Rachel Antony
Thanks for the great review! We're happy our service team made your visit easy!
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Verified Customer
2 months ago

Buying a vehicle is expensive, do it with a dealership you can trust!

Great, easy, and helpful experience! Connor was the perfect sales executive for us — no high pressure sales! This dealership was trustworthy and upfront and I felt like they have good intentions for their customers. I’ve had bad experiences with other Chrysler dealerships in the city and this experience was completely different. While I learned that buying a vehicle is a process and time consuming no matter where you go, it helps when you can trust them! I’d recommend South Trail Chrysler to anyone!
Reply from: Rachel Antony
Thanks for the great review Tessa! We're happy Connor was able to find you the perfect vehicle! We always want our customer to feel welcome and at ease during the buying process. Enjoy your new vehicle!
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