South Trail Chrysler

Good 4.4 Write Review
389 reviews on ReviewsiiTM | Latest review 2 weeks ago
Verified Customer
2 weeks ago

Bad experience

Extremely dissatisfied with the service provided. There were several situations with the Service, but the last one was a real disrespect. In one of the situations I left the car because I was having to calibrate the tire several times a week. I left the car 3 times to discover the problem. Only the third time did they find the screw, that is, the other times they didn't even look at the tire. Complete nonsense. Last Friday I made an appointment because of a loud noise at the wheel, and unbelievably until 4:30pm no one had seen my car. They simply forgot. Really?? several people attended me, but unfortunately all with poor customer service. The Service urgently needs to be improved.
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Verified Customer
2 weeks ago

Excellent and very friendly!

The dealership went over some software updates that I had got a letter about. They informed me that one update was not able to be done yet but we could book later for it. I used their shuttle service from the dealership home and back again and it was great!
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Verified Customer
2 weeks ago

Good service but no “perks”

I went in for an oil change and the service people were nice but no car wash or new window sticker for reminder of next service
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Verified Customer
2 weeks ago

Great service!

I was greeted by both the service person and the tech working on my vehicle - both a pleasure to deal with!
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Verified Customer
3 weeks ago

Great!

Very friendly wonderful employees! Very efficient, and knowledgeable people that work at South Trail. It’s good to know that we can go somewhere and be treated with respect! Much appreciated!! Thank you! Will not go anywhere else from now on!
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