Subaru of Sudbury

Excellent 4.5 Write Review
31 reviews on ReviewsiiTM | Latest review 2 weeks ago
Verified Customer
2 weeks ago

Software update

Took car in for software update on gas gauge (too bad initial programming didn’t work -it was a 200 km round trip. Car was ready when promised.
Reply from: Subaru of Sudbury
We are happy to hear the vehicle was ready when promised and that we were able to perform the software upgrade. Thank you for sharing your feedback Sheila.
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Verified Customer
2 weeks ago

Everyone I dealt with was excellent, I am extremely happy I bought with Subaru and I cannot say enough good things about the experience.

Everyone I dealt with was excellent, I am extremely happy I bought with Subaru Sudbury and I cannot say enough good things about the experience.
Reply from: Subaru of Sudbury
This is so amazing to hear Peter! Congratulations on your new purchase. We truly appreciate you sharing your feedback with us.
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Verified Customer
3 weeks ago

Excessive Charge for Routine Inspection

I brought in my 2018 Subaru Forester today for its 20,000 kilometersms maintenance visit. There were no issues with my vehicle. I expected an invoice of approximately $100. Did not expect to have to pay $502. I wonder what the bill would be if actual repairs had to be done?
Reply from: Subaru of Sudbury
When your vehicle reaches 20,000km, it requires a B service which services various parts of your vehicle including brakes. The price of this service is 445.00 plus tax which comes up to $502.00. If you have any questions Jamie would be more than happy to answer them at 705-419-2285.
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3 weeks ago

Excessive Charge for Maintenance Visit

I brought in my 2018 Subaru Forester today for its 20,000 kms maintenance visit. There were no issues with my vehicle. I expected an invoice of approximately $100. Did not expect to have to pay $502. I wonder what the bill would be if actual repairs had to be done?
Reply from: Subaru of Sudbury
When your vehicle reaches 20,000km, it requires a B service which services various parts of your vehicle including brakes. The price of this service is 445.00 plus tax which comes up to $502.00. If you have any questions Jamie would be more than happy to answer them at 705-419-2285.

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Verified Customer
3 weeks ago

My vehicle not tested after repair

I complained from burning smell specially in the right side. After receiving the vehicle, I checked it and found that the smell decreased but I could smell it in the front right side.
Reply from: Subaru of Sudbury
Arm, we can confirm that this issue has been rectified. We look forward to your next visit.
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