Palladino BMW

Excellent 4.8 Write Review
24 reviews on ReviewsiiTM | Latest review 3 weeks ago
Verified Customer
3 weeks ago

First experience

The service advisor was very pleasant and helpful. Got my vehicle in a timely manner. The only down fall. Was parts had to be ordered and not in for another week. But they were very fast on setting me up with a rental car. Unfortunately it was not a bmw.
Reply from: Palladino BMW
We apologize for the wait but truly appreciate your patience!
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Verified Customer
3 weeks ago

amazing

The service was amazing, very accommodating and the staff was very helpful ! Will definitely be going back !
Reply from: Palladino BMW
We look forward to your next visit Shawn!
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Verified Customer
3 weeks ago

always very good service. always trying hard to prevent inconvenience

as above, Krysta and Travis try hard to make service needed as easy with the least inconvenience as possible. pleased with their professionalism and efforts
Reply from: Palladino BMW
Its so awesome to hear you're pleased with the professionalism and efforts of our service team! Thank you for sharing your feedback Sylvain.
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Verified Customer
1 month ago

My overall experience was amazing.

As soon as I walked into the dealership I was very impressed with the atmosphere. My product genius Rob Rouleau was amazing. His knowledge and experience in auto sales was superior. Rob's approach was very relaxed and there was no pressure, making the whole experience a very smooth process from beginning to end. He was very professional and attentive. Cole Julien the Finance Manager was a pleasure to deal with and was very informative. The staff was friendly and I could not be happier with the service I received from Palladino BMW. Thank you for making my first experience a great one.
Reply from: Palladino BMW
Michelle, we are so happy to know that you had an overall great experience! It was our pleasure to make your first experience a great one. Thank you so much for sharing your kind words. Its greatly appreciated by our entire time. We look forward to your next visit!
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Verified Customer
1 month ago

great - happy to have a dealership closer to home (North Bay)

recall service fixed my transport mode issue for .5hrs labour that the BMW dealership in Barrie was going to charge me 2hrs for (how can they justify that for a 15 minute job?). Staff were very friendly and helpful.
Reply from: Palladino BMW
It was our pleasure to service your vehicle for you Steven! Thank you for your business.
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