TA Appliances & Barbecues

Excellent 4.6 Write Review
4488 reviews on ReviewsiiTM | Latest review 3 days ago
Verified Customer
3 days ago

Good for sales, parts and service...not so much.

We have purchased several appliances for TA. The sales associates have been helpful & knowledgeable. Where I have a problem is with their so called "Parts & Service" department. Apparently, they no longer service equipment that they sell. That has been contracted out. As for "parts" , I'm pretty sure they don't have any there. Any time I've been in (with two exceptions) they have been unable to either find or supply the correct part. Why I have even bothered going there for parts is quite beyond me. I will stop now. Associates are unable to look up part numbers even when supplied the serial number for the product they are supposed to be parts distributors for.
Reply from: Leah Gauvin
Hi Chris I am sorry you have had a bad experience. Can you give me a few more details ( Make, Model number, and serial number ) and what you are looking for. I have searched our system and can only find one invoice for a part in 2017, did you have a different phone number I can search for? Please contact me at your leisure and I will be more than happy to look after you personally. Parts Dept. Manager

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4 days ago

We spoke with the first sales man (when we came in again, he was too busy) and recieved lots of help.

When we came in, customer service was very good. He sent us to the better deals and explained why that one was better. Very helpful. When we purchased it he was busy with another customer. Someone else rang in the sale
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Verified Customer
1 week ago

Very good.

My first visit was very informative and the saleslady was very helpful. My next visit was to pay for my purchase that I had decided to buy the first visit. Was very pleased with the help.
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Verified Customer
1 week ago

Person in charge of delivery schedule not helpful or knowledgeable

delivery team was excellent-did not receive notice of delivery-- called 3 times--no call that delivery team on the way
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Verified Customer
2 weeks ago

Personalized service

I needed new grills for my bbq and I was given great service and they had what I wanted and had me make sure it was the right product before I paid.
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