Audi Oakville

Excellent 4.7 Write Review
700 reviews on ReviewsiiTM | Latest review 4 days ago
Verified Customer
4 days ago

Why is Audi tire change/storage cost so expensive

I am a long time Audi Oakville customer who purchased winter tires last year. I was told it would be $230/season for tire change and storage. Compare that to two local reputable tire stores that charge $150.00/season for the same service in a proper facility. That's 59 percent less than Audi's charges to their regular customers. Yesterday, I asked that Audi Oakville's service manager call me about this. Still waiting for a return call.
Reply from: Audi Oakville
Good Afternoon, Angela. Thank you for taking the time to share your feedback with us. As a team, we strive to provide 100% customer satisfaction and I am disappointed to see your experience fell short from that. I would like the opportunity to get you in touch with our management team to discuss your concerns. At your earliest convenience, please email me at rachaelr@weinscanada.com. Kind Regards, Rachael R - Guest Satisfaction Manager, Audi Oakville
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Verified Customer
5 days ago

Good customer service, reliable and trustworthy mechanics

Brought car in for loud noise, wheel bearing was replaced. Russell the advisor was friendly and kept me up to date on what was happening.
Reply from: Audi Oakville
Thank you for sharing your feedback with us, Scot! We’re delighted to hear you had a great experience with Russell. We look forward to welcoming you back on your next visit at Audi Oakville. Have a great day!
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Verified Customer
7 days ago

Quick, professional service.

When I arrived for service, I was taken care of quickly. The service rep was knowledgeable and easy to deal with. Overall, it was pleasurable experience.
Reply from: Audi Oakville
Thank you, Eric, for the five-star rating! We are pleased to see your overall satisfaction during your experience with us. Our team looks forward to welcoming you back on your next visit at Audi Oakville. Have a great day!
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Verified Customer
1 week ago

Excellent

Great customer service, friendly welcoming staff! Great experience buying my first Audi. Very knowledgeable and patient helping me decide on the perfect model.
Reply from: Audi Oakville
Thank you, Justin, for the five-star rating! We are pleased to see your overall satisfaction during your experience with us. Our team looks forward to welcoming you back on your next visit at Audi Oakville. Have a great day!
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Verified Customer
1 week ago

Very polite and professional staff

I think I’m the only customer who finalized an Audi vehicle over the phone:) But thanks to Wallace Hue who was courteous enough to offer the best price and options that I was looking for. I picked up my vehicle on Wednesday and overall it was a great experience. Thanks
Reply from: Audi Oakville
Thank you, Ashwani, for the five-star rating! We are pleased to see your overall satisfaction during your experience with us. Our team looks forward to welcoming you back on your next visit at Audi Oakville. Have a great day!
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