Service Personnel and servicing of my car were, as always, excellent.
Winters tires were swapped on, new wiper blades and rodent problem were cleared up. Apple Car play now works and door dings and assessment to fix same were discussed. Appointment to repair dings and surface marring to be arranged.
Nancy Luctar works very hard at listening to her customers and finding the best solutions for them. She is caring, funny and friendly to everyone. I had opportunities to go to closer Audi dealers over the years but have chose to drive further to this dealership because of her incredible customer service and client experience she offers.
Fast and informative service. Cars are cleaned. It is convenient for me to have an appointment on Saturday. Communications were done frequently and informative.
Reply from: Audi Oakville
Thank you, Zhaoyang, for the five-star rating! We are pleased to see your overall satisfaction during your experience with us. Our team looks forward to welcoming you back on your next visit at Audi Oakville. Have a great day!