Roadsport Honda

Excellent 4.7 Write Review
1658 reviews on ReviewsiiTM | Latest review 2 weeks ago
Verified Customer
2 weeks ago

A real disappointment

I had scheduled an appointment to have my tires changed for the winter season and also to have my oil changed. Despite my appointment, I arrived to find out that my wait would be 4 hours. After some discussion, I was offered a shuttle to my home. There was another customer in the shuttle. We went to drop him off first and then he was called that they couldn't work on his vehicle so we had to go back. And then there was another customer to be dropped off and so we went via his place next. A very long and circuitous ride home. On a separate note, the receptionist was extremely rude and dismissive - to the shuttle driver, to me and to other customers. A bad reflection on Honda. Because of the amount of time I had to wait, the unpleasant experience with the receptionist and the not-so-great quality of service I have experienced in the past (I have often paid for wheel balancing and alignment which never seem to be successful), I decided not to return to your dealership. As an aside, I was called by a representative of Honda shortly after my last visit and I described my displeasure. He said he would have someone call me to discuss this. That never happened. Yet another example of substandard customer service.
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Verified Customer
4 weeks ago

2013 Honda Accord

Very happy with the vehicle...about "as new" as a used vehicle could be. Nice to know the service history was well documented. Asim was a good guy to deal with.
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Verified Customer
1 month ago

scamming the customer about the car service with extra no need cost just to get profit!!!

trying to clean the brake system? in brand new car? just dismantle and re-assemble the brake and charging the customer? if the car have problem with the brake system and still ow mileage should be re-called by Honda!
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Verified Customer
1 month ago

Excellent service

Excellent service, very respectful, answered all the questions and very patient. Thank you very much. Definitely will recommend to friends
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Verified Customer
1 month ago

Well explanation , Excellent service

Charles gave complete description of my car , he answered my questions clearly , he is respecful to me and with good attitude that he welcomed me to ask him any questions or concerns in future
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