Bank Street Kia

I bought another make of vehicle and one of your salesman had the car evaluated and offered me 10,000$. I had agreed but my new car was delayed for 2weeks and for 2 weeks the KIA was parked in the garage to avoid potential damage. To avoid additional mileage. I had made arrangement to travel with my wife to work which was really not accommodating for us due to our different start and finish work times. So when my new vehicle arrived to pick up , another appointment was made during my work hours at your dealer to re-evaluted the car. To make a long story short, ended up being offered 5500$ due to the car history. This was a waste of my time. So i find before offering an amount in a buy back vehicle, your employees should assess and be straight out with their customer and do theirs work professionally. Shouldn't the car history have been considered at the first appointment when the salesman originally offered $10,000?? Not impressed how all this went down. Chances are that I'll never be back, buy a vehicle at your dealer nor will i recommend your dealership.

We visited 3 times and we were assisted by Moudie, Fayez, and Ahmed. They were all very kind, professional, and very understanding of our needs. They took their time with us and were never pushy and gave us, hands down, the best price. We visited all kinds of dealerships, but we felt that the people here were the most pleasant to deal with. They're not aggressive like other dealerships. I think they know you're going to come back even if you walk away, because they will always have the best price point, best warranty, and when we bought, best extras, like free oil changes. No one else offered these bonuses.

You are very good service even I have to wait longer than, I think, that cause I like to go back there for my car

My experience purchasing my Kia Sportage with Fayez went very well. We had gone to a different Kia dealership and was not very satisfied with the our visit, we then decided to go to a different dealership and what a difference. The overall experience was great, pleasent and smooth.

Fayez provided excellent customer service and for this reason I would not hesitate to purchase another vehicle from Bank st Kia! We highly recommend this dealership group!!