Bank Street Kia

Staff was very friendly and curtious staff and service was quicker than I anticipated! All steps went very well. Thanks!

I scheduled an appointment for 7:30am to get my tires changed and an oil change. I mentioned that I was waiting for my vehicle and that I believed it would be ready in 1 hour as it was done in the past. The clerk told me that it wasn't possible that it would take a couple of hours. I was not happy I did not have that much time to wait. I told him that it was done in the past and he continued to say it was not possible. I felt like he was calling me a liar. My car was ready in 1 hour approximately but it took him 10 minutes before I got my key back. I book my appointments first thing in the morning to be the first vehicle to be worked on and get back to work I was the only customer waiting for his car so I don't see why he didn't put the effort in to satisfying my request. I usually always get great service but this time I was disappointed.

Visited three times and the offers got worse each time. Felt like the salesman knew I was getting desperate. Also made to feel very much like I was wasting his time I am still upset a year later.

My purchase experience was excellent. I was treated with respect and was able to reach a deal quickly with no games played. Far different experience than I had earlier in the day with another dealership closer to home. I would recommend them.

Always pleased with the service the staff is curious and respectful and helpful at each of my visits for my car.