O'Regan's Toyota Halifax

Worst customer service to deal with, their service assoiate "Sara" all of the time rude and not helpful and when you ask to transfer the call to someone else or to her manager, she hanged the call while talking to her. Her manager "Justin", polite but not helpful. They charged me $300 just ro diagnose a blind spot error in my Toyota, and after that they wants to charge around $3000 to fix it. And when I asked why $300 they said cause is the technician took 2 hours to dignose it!!! So if you 3 different issue, every issue take 2 hours to dignose they will charge you $1200 for dignose only. And when I told "Justin" that he said this is how they make work, when asked if the technician take less than an hour to dignose are you return the part of $150, I did not have reply!!! They depend in Toyota reputation and the long line for waiting orders and they treat customers very bad. I canceled 2 sales orders, I put for more than a year with them due to this horrible experience, I know I lost my turn in Toyota long delivery list, but it is better to me than dealing with them. I really do not recommend, I prefer driving an hour to another dealership rather than deal with them again.

Worst customer service to deal with, their service assoiate "Sara" all of the time rude and not helpful and when you ask to transfer the call to someone else or to her manager, she hanged the call while talking to her. Her manager "Justin", polite but not helpful. They charged me $300 just ro diagnose a blind spot error in my Toyota, and after that they wants to charge around $3000 to fix it. And when I asked why $300 they said cause is the technician took 2 hours to dignose it!!! So if you 3 different issue, every issue take 2 hours to dignose they will charge you $1200 for dignose only. And when I told "Justin" that he said this is how they make work, when asked if the technician take less than an hour to dignose are you return the part of $150, I did not have reply!!! They depend in Toyota reputation and the long line for waiting orders and they treat customers very bad. I canceled 2 sales orders, I put for more than a year with them due to this horrible experience, I know I lost my turn in Toyota long delivery list, but it is better to me than dealing with them. I really do not recommend, I prefer driving an hour to another dealership rather than deal with them again.

Excellent service everyone is very helpful Abbas still helping me even his retired, so easy to deal with he always answer all my question,

We were served extremely well by Abbas Hamza during our search for a new-to-us 2018 Rav4. He narrowed down what we wanted and we test drove 3 different vehicles. Abbas knew we hadn't yet found what we were looking for, and checked on a leased vehicle that had just been returned, and out we went for another test drive. It was perfect for our needs, and was competitively priced. We received a very good offer on our trade-in, and negotiated a deal that we were extremely happy with. Abbas's attention to detail and his customer service level are superior. He is pleasant, professional, and positive. It was a pleasure and a successful outcome working with Abbas. We recommend him highly. Thank you!

Myself Manoj C Krishna.We just purchased a used Toyota car from Oregans (Janessa caravan). She was very knowledgeable and provided excellent guidance and customer service. . Highly recommend Janessa & Mr.David wiseman with in two days he approved my car loan & we astonished that his way way of talking & behavior.I am strongly recommending anybody looking car go ahead with Janessa & David wiseman