Vernon Dodge Jeep

Josh has been the best salesmen I've ever worked with. He provided the perfect amount of detail, while slowly walking me through the process. For me, knowing and understanding a new vehicle in an unfamiliar territory was very important and Josh made the transition seamless. Thank you!

Yesterday morning we dropped my 2019 Grand Caravan off for the 4th time to Vernon dodge for them to once again "try" to remedy the same issue where the sliding doors scrape the paint off the back fenders. This time I was FINALLY given a loaner after complaining that I not spend 60k on a new van for lugging my 4 kids around just so they could keep it in the shop. The woman at the service desk eased my mind last time with a promise that they would get it fixed right, provide me a loaner vehicle, and above all she said "Dodge will take care of me". So she hands me the keys to the loaner this morning and says: "It's almost on" E" so you will have to put like $20 in it or something to get you through." Auto reaction after that is "are you f-in kidding me?", and thats when the woman at service along with a man working the desk being to run their mouths like my reaction to their outstanding service(complete sarcasm) is out of line. But by this point I'm used to taking it with absolutely no lube at Vernon Dodge so I just walked away. Now for the icing. I get in the the van and the fuel is much further below the "E" line than I have ever ran a vehicle, even in my teenage years. And the van was clearly not vacuumed or sanitized which during these times I feel should me almost manditory. I returned to the service desk to calmly state to the woman that I felt the service I was receiving was once again clearly subpar. She proceed to speak like my standards where too high and I should be happy with what I got. Everyone BE AWARE! such crap service there!

My husband and I just bought another Jeep from Vernon Dodge. In the middle of a pandemic we were able to find the perfect vehicle for us with the help and guidance from Kam and Dan! Thank you for your professional , helpful service!

Vernon Dodge, was friendly and very helpful. Thank you very much Kam. We are enjoying our new car. It drives like a dream!

I'm always really hesitant about going into dealerships and having some salesmen try to wheel and deal you. But this was probably my favorite experience that I've ever had. I just got a new truck and Kam and Mike went above and beyond. Super grateful for all the help in getting me what I want. I love that Kam believed in my skills and stayed really late to help me out I love that Mike helped and was always willing to answer all of my questions. Thanks for the help guys. You're the best.