Rainbow Toyota

Excellent 4.9 Write Review
337 reviews on ReviewsiiTM | Latest review 2 months ago
Verified Customer
2 months ago

It was great service and great people

Brenda the sales woman was awesome, the finance guy was also great! They were very accommodating! I would recommend them to other people
Reply from: Sharon Huard
Excellent choice of the 2018 Corolla SE in Alpine White - you are going to look so good behind the wheel and have so much enjoyment from your new ride! Your incredible sense of humor has been appreciated by all of us here at Rainbow Toyota (still chuckling over the arm & leg reference). Thank you for your kind review. Any questions or concerns, we are only a call away.
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Verified Customer
2 months ago

Frustrated with the service department.

Routine maintenance with too low of kilometers to change the oil before it being a year since it was last changed. It would have been due in September and my maintenance appointment was in July and there was no way I was going to put on 11000 kilometers before September. When picking up my vehicle I was told we have to get you back on track with your oil changes. During this service they did do the oil change only because I talked to a lady inside the dealership about how frustrated I was when I they wouldn't change the oil because the year wasn't up being from out of town and not reaching the kilometers anyways I didnt see the big deal.
Reply from: Sharon Huard
Our service advisors are trained to follow Toyota's recommended service schedule because it is in the best interests of our customer however, we acknowledge that some people prefer to do things differently and we should always consider this too. We will strive to be more sensitive to that. Thank you for your feedback. It helps us to address the things we need to improve upon. We look forward to your next visit.
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3 months ago

Excellent Service

Received excellent service from the Service Department. Above & beyond my expectations!!! Will never take our vehicles anywhere else.
Reply from: Sharon Huard
Melynn, we are so pleased that you and Aaron feel that you are treated so well when you come for service. It is loyal customers like you that make our business what it is! Thank so much!

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Verified Customer
3 months ago

Helpful and knowledgeable, awesome

Service always wows me. Always happy with the results had a lot of service work done on tires, damages and overall checkups. They are great
Reply from: Sharon Huard
Having the right tires is so important to your driving experience and we're glad we were able to assist you with that. Keep in mind, that we offer tire storage at a nominal fee for your convenience. Thank you for choosing Rainbow Toyota!
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4 months ago

Honest, fun and stress free purchase of new vehicle.

In today’s fast pace of life we are often quick to criticize poor service, but seldom take time to commend great service. This is one of those times when I would like to thank and acknowledge Rick Michnik and Darcy Ducommun for their excellent service when purchasing my 2018 Toyota RAV4. Attitude is everything, and from what has been displayed by these two individuals, I plan to be a customer of Rainbow Toyota for many years to come and will not hesitate to recommend them to family and friends.
Reply from: Sharon Huard
We're sure glad you took the time to post your review and to know your buying experience was such a positive one. We're confident you're going to enjoy driving your beautiful black currant Rav4 XLE even more! Richard has made a lot of new friends with his warm personality and by always striving to fit them to the right vehicle for their needs and budget. Thank you for choosing to 'Ride with Rainbow'!
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