Verified Customer
2 months ago
Friendly personnel, work completed as indicated, complete transparency on repairs. Great Tream!
Had an oil change, needed new battery, while rotating tires found a nail in one and patched it up. Quick, simple, spoke plain English easy to understand what was needed. Was aware of up front costs. Great team at Rainbow Toyota!
Reply from: North Battleford Toyota
Naomi, thank you for choosing North Battleford Toyota for your service needs and for taking the time to submit a review. Our advisors do well communicating with our customers, are friendly and accommodating. I bet you were glad that they found that nail and fixed it right away - the alternative might have been being stranded somewhere with a flat tire and no one wants that! We look forward to seeing you again at your next scheduled maintenance appointment.
Staff Dealt With
Verified Customer
4 months ago
Highlander
It was a very good experience. Dealing with the sales person and business office was very simple. The people were very friendly.
Reply from: North Battleford Toyota
Good morning Pat, we hope you are enjoying your new ride. Glad to hear that your purchase was a positive experience. Our sales advisors and Darcy in the business office really know our products and they are great at sharing their knowledge with our customers. We look forward to seeing you at your first regular maintenance appointment. Please let us know if we can be of assistance in any way. Thank you for your loyalty Pat and your glowing review!
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Verified Customer
4 months ago
Polite, friendly service
Jared and Bev provide great service, the interest questions that I need to know, and if they don’t know the answer, they’ll find out it for you.
Reply from: North Battleford Toyota
Jaret & Bev do their best to act as the link between you (our customer) and our highly skills mechanics conveying as much information as possible so that the outcome of your service appointment surpasses your expectations. We appreciate you as a valued customer and for you taking time to write your review!
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Verified Customer
4 months ago
Excellent. Even through the renovations at Rainbow, they arranged for everything that I needed - fix and oil change.
The team was phenomenal. They not only made sure that my roof was protected after the original accident, but doing a great job on fixing it and even getting the oil changed while they had it there.
Reply from: North Battleford Toyota
Thank you Merle for the wonderful review and faith in us. We do try to meet and exceed expectations for our valued customers like you and we're happy that we were able to do that. We'll always be here if you have any questions or concerns. We look forward to seeing you at your next regularly scheduled maintenance. Drive safe and confident in your Toyota!
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Verified Customer
4 months ago
Always topnotch
Only went to see why the interior lights in back of van did not work when opening the passenger sliding door.
New lightbulb has to be ordered.
Reply from: North Battleford Toyota
Although being without an interior light in the back of the van can be an annoyance, it's good to know it is a simple fix. We apologize that it was necessary to order the bulb in and there is a bit of a wait to resolve the problem. Thank you for your support, understanding and continued loyalty. Thank you Gloria for the great review!
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