Coquitlam Chrysler

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731 reviews on ReviewsiiTM | Latest review 5 days ago
5 days ago

2X Customer - now ex customer

I've bought 2 RAM trucks from Coquitlam Chrysler in the last 5 years. Today they responded to a service request I submitted online about my first oil change on the new truck. The service person who called advised that the special listed on the website was no longer offered - when I questioned why it would still be listed, I was told it wasn't her responsibility whether it was correct or not. She became very curt and short when I suggested that perhaps it was Coquitlam Chrysler's responsibility to correctly list information - her tone and attitude went down from there. I'll be getting the service done - at another dealer on the way home today, and won't bother dealing with any business that doesn't feel the customer should be treated respectfully. The sales experience is over in a few days - how the service department treats its customers lasts the life of the vehicle - and determines if a customer will return.

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Verified Customer
4 weeks ago

Great customer service

Just got my 3rd vehicle here, always have been treated as a valued customer. Sales and service stuff is knowing what they are doing.

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2 months ago

Awesome place to buy a car

I have brought both of my used cars from here and I have had a great experience both times. Would defiantly recommend these guys for purchasing cars from!

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Verified Customer
2 months ago

Service Experience

Engine light came on day before trip to Seattle. Called handsome Kelly F in service - told me to come by. Scanned as soon as I arrived. Part replaced immediately. Not the first time Kelly and his crew has helped me out. Another good experience. Loyal customer!

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Verified Customer
3 months ago

All of our questions and concerns were taken care of.

Staff were courteous and fairly knowledgeable. Any problems that were encountered were looked after in a prompt manner. Very happy with my new Ram.
Staff Dealt With

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