Jackson's Toyota

Fast and very clean not mess any any where staff was great to talk to recommend to my friends and family

I recently visited the Toyota dealership and interacted with salesman Eric McCormack, who was truly exceptional in his service and knowledge about the vehicles. However, my experience turned sour due to several issues. Firstly, despite my attempts to modify the order, I ended up paying more for features I didn't want. The dealership was excessively insistent on selling the extended warranty, which was off-putting. Communication was a significant problem as well. Despite multiple attempts to contact them before pickup, I received no response via calls, texts, or emails. Additionally, the dealership lacked adequate knowledge about the Toyota dash cam. They kept my car for a week and informed me on pickup day that they were ordering a new SD card to fix an error beeping issue, which was frustratingly resolved with a simple 10-second fix that I later discovered online. The status of the SD card wasn't communicated proactively, and I had to inquire about it myself. Subsequently, I had to schedule a service visit to address the dash cam issue, which, to my surprise, turned out to be a quick fix that could have been easily handled during the initial pickup. While Eric's service was commendable, the dealership's communication, lack of knowledge about the product, and unnecessary upselling tactics left a lot to be desired, making my overall experience less than satisfactory.

Excellent buying experience No pressure Knowledgeable, well presented staff Well done Very quick prep time on the new vehicle Definitely recommend this dealership

Had a great experience with the staff at Jackson’s used car group. Dave is an excellent salesperson. We were extremely happy with his help.

My salesperson Bill from Jackson's went above and beyond, when a very unfortunate family matter came up. I would and will highly recommend anyone to go to Jackson's and ask for BILL