Leggat Chevrolet Cadillac Buic...

My husband had suddenly passed away on September 20, 2022 and left me with a lot of debt. I called Leggat where I purchased the vehicle originally. They bought it back for $6K and now I see it is selling for $14,988.00. I will never go back there again. That is just disgusting what they have done to a new widow.

Leggat GM is not as transparent as they pride themselves on and advertise on their website. Upon my second visit to see a used vehicle I was presented with a price that was $500 higher than advertised and which included an additional $690 fee that is not included on the online pricing sheet. While they acknowledged the pricing error, they were adamant that the additional fee was non-negotiable. I was offered no other concession except in my opinion a somewhat insincere if not insulting offer of a free touch up paint stick, so I could fill in two smaller chips in the paint by myself. As a previous client, clearly customer loyalty is not in the Leggat dictionary.

This year has had it's challenges... and purchasing a new car has been no exception. I have just completed the purchase of my 2021 Cadillac CT4 Sport, with Larry Martin and Joann Squire. Their level of professionalism was very much appreciated. From product selection, to the production updates (due to the chip shortage) and finally on delivery day, Larry and Joann were thorough and informative... and made me feel important. Larry knew what I like to drive and found a perfect build; and Joann helped me to protect its appearance & insure it reliability thorough ownership. I am completely satisfied with purchase, and I would highly recommend to your next vehicle to be acquired through the great people at Leggat Cadillac!

I purchased my GMC Canyon online as I am in a different city. Ian MacDonald went above and beyond by sending a video clip of the vehicle, staying in touch through each step of the process and going above and beyond by finding me in the dozens of hotels all with the same name "_____ Garden Inn". We got there!! The vehicle was exactly what I wanted and in todays market, rare to come by. Joann Squire made the financial processing clear and simple with a great personality that kept me at ease the entire time. The day of pick up was a breeze with any anomalies being corrected on the fly. Ian also checked in on my 6hr drive home at the end of the day. A fantastic experience with a great team. Five Stars. Thank you so much. My only regret is that I will ne be able to return to this great dealership for my truck's regular maintenance. Cheers Gord

I recently purchased a Cadillac from Leggat Chevrolet and dealt with Joann in Finance and Tim in Sales. Both were very knowledgeable and were attentive to every detail during my purchasing experience. They answered all of my questions and went out of their way to provide me with the information I needed to select and secure the vehicle I wanted. I can’t thank them enough for their time and attention to detail. An excellent experience overall.