Laurentian Chrysler

Good 4.2 Write Review
547 reviews on ReviewsiiTM | Latest review 1 week ago
Verified Customer
1 week ago

recall and oil change

the service advisor was very good and polite, the mechanic that worked on my car did a good job and I did not have to wait for my shuttle service.
Reply from: Laurentian Chrysler
Thank you so much for sharing your kind words about our service advisor who assisted you during your visit Richard!
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Verified Customer
1 week ago

Ball joints

Was getting some other work done on truck by another mechanic and he noticed play in upper ball joint on drivers side, these were all replaced a month ago and truck never went anywhere
Reply from: Laurentian Chrysler
We will have to take a look at the upper ball joint Ronald. Our Service Coordinator will be in touch shortly to book an appointment for you.
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Verified Customer
1 week ago

Flat tire dilema

Brought a tire in to get plugged on a friday. I was told it would be done just after lunch. We never got a call. I called saturday and was told ship is closed til monday. I called monday they couldnt find my tire but would call me back in 10 mins. I was called back saying tire was ready and the person didnt know anything about why it took so long. I get home and put tire on van. The tech accidently put the winter tire on backwards. So I had to go back the next day and get it done properly. They did appoligize. This is what ticks me off. I bought the van used in dec. The hinges that I complained about werent fixed for 3 months and then this. I dont feel very comfortable with my vehicle there. A good friend works for the company and is the only reason I will bring it back. I believe everyone is human and makes mistakes. But it wouldnt hurt to have someone reach out and say hey sir we are really sorry about this how can we fix this?
Reply from: Laurentian Chrysler
We apologize for your recent experience with us Paul. I can confirm that you have been in contact with our General Manager Jason Carrier to rectify the situation.
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Verified Customer
1 week ago

Had me in and out on time

Was happy to be in and out on time. Still need a part installed but I am to get a call to book the appt once the part comes in.
Reply from: Laurentian Chrysler
We will call you as soon as the part comes in Britgitte!
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Verified Customer
2 weeks ago

LAURENTIAN CHRYSLER

I WAS VERY SATISFIED WITH THE PIECE OF MIND INSPECTION ON MY CHRYSLER 200, AND ALSO WITH THE TIRE CHANGE AND STORAGE! THANK YOU! FRITZ RADESEY
Reply from: Laurentian Chrysler
It was our pleasure Fritz! Thank you for sharing your feedback with us.
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