28 reviews on ReviewsiiTM
Latest review 3 years ago

Nichloas Assaly

Lease Portfolio Manager at Audi West Ottawa
Excellent 4.8

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Verified Customer
3 years ago

My experience with Audi was excellent.

I really appreciate everyone’s professionalism. I also appreciated my appointment being on time and all paperwork and my car were ready on my delivery day. I throughly enjoyed my experience with Audi.
Reply from: Audi West Ottawa
Hi Alicia, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Audi West Ottawa. We look forward to serving you for many years to come! Sincerely; Your Team at Audi West Ottawa

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Verified Customer
4 years ago

Awesome!

Thank you Nicholas. You listened to our requirements/wishlist for the Q5 and found a solution that worked for us and that met our very aggressive timeline. Awesome service.
Reply from: Audi West Ottawa
Hi Tiffany, Thank you for the Five Star review and positive feedback. We are very happy to hear you are so please with your car buying experience. We will be certain to celebrate this note with Nicholas as well. Enjoy your new Q5 and everywhere it takes you! Sincerely; Your Team at Audi West Ottawa

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Verified Customer
4 years ago

Great Staff

Very easy and personable staff. Waited on me hand and foot through out the transaction. Answered all my questions. I will continue to deal with this dealership for years to come.
Reply from: Audi West Ottawa
Hi Kayla, Thank you for the Five Star Review! We are very happy to hear you felt very well taken care of during your car buying experience. We pride ourselves on going above and beyond for our clients and look forward to containing to do business with you in the future. Congratulations on your new Audi! Sincerely; Your Team at Audi West Ottawa

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Verified Customer
4 years ago

My experience was extremely professional, pleasant and stress free

My experience with Audi has always been a pleasure! I have just recently purchased my fourth vehicle from them. As always Nicholas Assaly was extremely knowledgeable, helpful and professional, making our purchase smooth and easy. I would definitely recommend Audi Ottawa to my friends and family.
Reply from: Audi West Ottawa
Hi Rosemary, It is so nice to hear from you and thank you for the five-star review. We love hearing that you continue to have such a pleasant experience with us. Thank you for your continued loyalty and we look forward to seeing you in the near future. Sincerely; Your Team at Audi West Ottawa

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Verified Customer
4 years ago

Nicholas was very helpful, even after I got my car, he helped a resolve a minor issue by going out of his way to come to my house and fixing the issue for me.

There was a warning light on my dashboard when the car was delivered. Nicholas came to my house and loaned me his own personal car and took my car back to the dealership so that the issue could be resolved and they made a second trip back to my house to give me my car back - above and beyond the call of duty
Reply from: Audi West Ottawa
Hi Edward, We are happy you experienced how we stand behind always being there for our customers. We pride ourselves on a high level of customer satisfaction and ensure you not only feel this during the time of your purchase but the days following your delivery as well. Going above an beyond is a big part of our culture. Do not hesitate to contact us anytime - we look forward to continuing to do business with you. Congratulations on your new Audi and thank you for the Five Star Review. Sincerely; Your Team at Audi West Ottawa

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