42 reviews on ReviewsiiTM
Latest review 3 years ago

Zel Lazovic

Floor Manager at Audi West Ottawa
Excellent 4.9

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Verified Customer
3 years ago

Valued

Excellent staff and sales department. Always keeping the customer informed of updates and current offers. I would recommend the entire team
Reply from: Audi West Ottawa
Hi Jeffrey, Thank you so much for this great 5-star review. We really appreciate your business and helping to share the Audi West Ottawa experience! We look forward to your next visit and if there is anything we can do for you in the future please let us know! Sincerely; Your Team at Audi West Ottawa

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Verified Customer
3 years ago

Always friendly and courteous, making you feel important

My experience with Audi West is always great. No sales pressure. Always available to answer your questions. Vehicle wanted was a new line up model, had to be ordered off the production line, we kept informed of its build and delivery status,
Reply from: Audi West Ottawa
Hi Chan, We are so grateful for your review. Thanks for sharing your 5-star rating with us and the community. We will share this with the team to let them know how we are doing! We hope you have a wonderful summer and look forward to seeing you in the future. Sincerely; Your Team at Audi West Ottawa

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Verified Customer
3 years ago

Zel was great and a pleasure to deal with.

Car was ready on time. Zel was great. We like the new car. It took the backoffice 3 times to get the ownership corrected and fixed but they made up for it by delivering the new one.
Reply from: Audi West Ottawa
Hi Connor, Thank you for the Five Star Review. We also appreciate you taking the time to let us know about your experience. We look forward to continuing to do business in the future and hope you have a wonderful summer in your new Audi. Enjoy everywhere it takes you! Please do not hesitate to contact us if you require any assistance at all. Sincerely; Your Team at Audi West Ottawa

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Verified Customer
4 years ago

Very welcoming, professional and courteous - All staff!

Purchase and delivery of new car. All aspects - test drives, finance, vehicle set up and orientation - were very positive experiences . Also with service when after market products were purchased.
Reply from: Audi West Ottawa
Hi Robert, Thank you for the five star review! We are very happy to hear you had and continue to have a positive experience with us. We pride ourselves on going above and beyond for our clients and it means allot to know this is recognized when doing business with us. Please do not hesitate to contact us at anytime should you require assistance or have any questions at all. We look forward to seeing you in the future. Sincerely; Your Team at Audi West Ottawa

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Verified Customer
4 years ago

Very pleased with this remote car shopping experience!

Was looking for a 2018 SQ5 with specific requirements. Saw vehicle on Autotrader - one slight hiccup: I live in Hamilton but vehicle was in Ottawa. Zel was amazing and made the whole experience (negotiation, financing, plate transfer, pick up) stress-free. 10 out of 10 / would recommend.
Reply from: Audi West Ottawa
Hi Robert, Thank you for taking the time to review your experience. We pride ourselves on doing everything we can to accommodate our clients and ensure all of their needs are met. Continuously going above and beyond is something we take great pride in and we appreciate your perfect review and recommendation! We are always here for you regardless of distance. Feel free to contact us at anytime. We are thrilled you found the Audi you wanted! Sincerely; Your Team at Audi West Ottawa

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