42 reviews on ReviewsiiTM
Latest review 7 years ago

Zel Lazovic

Floor Manager at Audi West Ottawa
Excellent 4.9

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Verified Customer
7 years ago

Excellent Customer Service

They gave us a beautiful bouquet of orchids and we never waited once for any of our appointments. All the staff were very friendly and they offer free car washes every Saturday!
Reply from: Audi West Ottawa 7 years ago
Hello Kevin, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa

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Verified Customer
8 years ago

Very professional approach to car sales.

The sales experience was very thorough with a knowledgeable salesman. Zel was well informed and not pushy. There was also reasonable selling of extras (full information of availability of items and services but no pressure at all). It was overall a good sales experience.
Reply from: Audi West Ottawa 8 years ago
Hello Mark, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa

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Verified Customer
8 years ago

excellent

Pleasant and courteous staff made our purchase a pleasant experience. We look forward to many years of enjoyment with our new Audi.
Reply from: Audi West Ottawa 8 years ago
Hello Stephen, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa

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Verified Customer
8 years ago

Vehicle purchase

Recently purchased a 2016 A4 allroads. Dealt with Zel, Natasha, and Damian. Zel has a thorough understanding of the vehicles that he sells and was able to answer all of my questions about the car and the technology without having to reach out for help. Natasha was very helpful in closing the deal and arranging financing, she was able to clearly explain all points and address my questions in plain language. Damian was great when I went to pick up the car, spending as much time as was needed to walk me through he initial set up and main controls of the MMI. Also received a very fair offer on my trade in after a thorough inspection of the vehicle. Overall, an excellent experience. Looking forward to experiencing (and assessing) the after sales support of this dealership.
Reply from: Audi West Ottawa 8 years ago
Hello Karim, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa

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Verified Customer
8 years ago

Purchase of a new car

Zel and the team made my experience a memorable one from the time I stepped into the showroom to the day I drove off with my brand new Audi.
Reply from: Audi West Ottawa 8 years ago
Hello Monica, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa

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