I booked an appointment for an oil change and tire changeover and they forgot to perform the oil change. They also forgot to reset the tpms and now I have to make two more appointments.
Winter tires to be taken off and summers put on, vehicle dropped off the night before for early appointment.
Vehicle was not completed by end of day and service rep. Asked if it could stay overnight and get done next day, agreed as no choice. And then wasn’t completed until noon and the price was higher than quoted when appointment made. Rep. Did adjust the bill when I explained, so happy with that, but not time involved in a simple tire removal, and summer tires put on.
Winter tires to summer tires and storage
Informed of work needed to be done and asked what I decided.
Staff polite, friendly and knowledgeable. Never feel pressured into making a decision.
