Tom was organized and thoroughly prepared as well as being a fountain of information on cars. He went out of his way to ensure our interactions with the other parts of the dealership went smoothly.
Excellent, personalized, attentive car buying experience.
Tom worked hard to find a vehicle that met our wants and needs. He provided detailed information, was easy to access, and was prompt to respond to all of our questions. We felt completely informed about the vehicle and the options available to us - making the experience one that was hassle-free and comfortable.
Exceptional! VEry well spoken, mannered Gentleman, VERY PATIENT is Mr. Tom Richardson!
Tom Richards, an experienced, knowledgeable, very patient,, very well spoken and very well mannered gentleman! A Great pleasure to have met Tom and I hope the next time we visit Toyota, Tom, will be recognized for his services, talents and EXCELLENT CUSTOMER SERVICE! and PROMOTED to MANAGER. He serves unconditionally!
Thanks Tom. You go above and beyond your call of duty to make a customer feel wanted without being pushy and aggressive!
Well Done, Tom! We wish you nothing but the very best always!
Kindest regards,
Julius and Caroline
PS: We do not have a fce book account, twitter account or even a modbie phone! But have already told our friends about Mr. Thomas [tom] Richardson!