I have had 2 springs break on my 09 Tundra and its not covered by my warranty. I disagree with this as it is a health and safety Issue.
I have had some other issues as well which I won't get into at this time. I believe sprigs on a truck that break when I rarely tow anything should be covered under the warranty.
My 1st spring was close to puncturing my rear tire.
I have heard that there may be a chance this will be covered but the dealership still tells me no. When I've heard that the sprigs on a Tacoma are covered.
Now I'm in the last year of my warranty which hasn't been good for any repairs I've had to have done.
We had a flat summer tire. We had offered to bring in a winter tire, but was told not not. About 2 weeks after the flat tire was fixed, we put on winter tires and was told our summer tires don't have enough tread to keep them. Dissappointing as we wouldn't have bothered to fix something that was thrown away.
My Rav4 simply died on the side of the road. Toyota roadside was called Finlay the rep was excellent. The vehicle was towed after hours and the issue was addressed first thing in the morning. Everything was covered under warrantee, a new battery was installed. I've had no issues since.
We always get great service... , friendly and helpful staff.. appointment times are convenient and able to get in quickly... and Val Hurst is awesome...
