Friendly and knowledgeable service people. Sales needs some work
The Service team were friendly and helpful as usual. Excellent!! Parts were also great and very helpful.
Sales on the other hand basically ignored me likely because I trading in my suit that day for a ballcap and workclothes. Paid no attention to me before handing me to a very green sales associate. Your sales team need to learn the old saying, "don't judge a book by its cover". Bill McMahon would never have done that but he's gone. I bought my new truck from you in the fall in cash and was looking at another for the family. Rethinking things now.
Every time I've needed maintenance or repairs on my vehicle, I've always been given quick service. The staff at Jackson's has always been very helpful and pleasant!
Reply from: Jackson's Toyota 8 years ago
Thanks for the kind words Sharon, it is always our pleasure to see you.
Have a great weekend!
Derrick was my service rep for this visit. He kept me in the know of what my car needed. He is quick witted and I left with a smile. Thank you very much.
My Express Lube oil change was completed on-time without any issues. The staff were helpful and raised any concerns with explanations for why additional work needed to be completed. I enjoyed my experience and will be returning!