The one problem was Jackson’s sent me 12 emails asking for a review of the work. Jackson’s performance was excellent. The company handling the follow up request for assessment of work performed needs improvement.
As always the service at Jackson's is reliable and I always receive good communication. The one thing that I really miss however, is your courtesy vehicle service. I do not appreciate the Uber vehicles because they are all rather small cars and with my arthritis I experience a great deal of pain and difficulty trying to get in and out of these compact cars. Your pre-covid courtesy cars were always reliably comfortable for me and I would greatly appreciated the return to this previous service.
Val Phillips
Pleasant, honest, accommodating and super helpful!
The team worked hard to get me serviced without an appointment for a problem that rendered my car undrivable in the middle of an afternoon - stranding me in Barrie when I do not live anywhere near there.