Laplante Chrysler Dodge

Good 4.3 Write Review
103 reviews on ReviewsiiTM | Latest review 1 year ago
Verified Customer
1 year ago

La personnalité de Daniel nous convenait parfaitement.

La personnalité de Daniel nous convient parfaitement; il n'agissait pas comme un vendeur typique et il était authentique et souriant. Quand quelqu'un n'est pas authentique, on le ressent assez vite car le naturel revient au galop. Et il comprend le sens de : What you put out is what you get back. À l'entrée, on nous accueille dans les deux langues; donc, on se sent respecté immédiatement et ça fait prestigieux quand on n'a pas à se mettre à genoux pour avoir du service en français. David Ethier n'a mis aucune pression pour les garanties prolongés; c'est bien. Il y a même une belle jeune femme qui est venue me féliciter de mon achat. :)
Reply from: Laplante Chrysler Dodge
Salut Gil! Un gros merci pour votre recommandation de 5 étoiles et d'avoir partagé votre expérience. Nous sommes très fiers de notre équipe. N'hésitez pas à nous contacter si vous avez besoin d'autre chose. À la prochaine! L'équipe Laplante Chrysler Dodge Jeep RAM
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

1 year ago

Terrible dealership. Do not buy vehicles or do business with them.

They do not honour the deals they make. They misrepresent what they are selling you then they wash their hands of it.

Are you sure you want to flag this review?

Cancel Flag Review

1 year ago

They do not honor their commitments.

Repost my review. They sold us 14 oil changes with a $95k vehicle and now have decided not to honor this commitment. The dealership knows this, know they messed up but don't want to own up to that mess. D
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

1 year ago

Does not honor deals they sell, fraudulent misrepresentation

In 2019 we bought Dodge Ram 2500 Diesel. To induce us in buying a $5000 extended warranty the dealership told us they would throw in 14 free oil changes. At 24000km between oil changes (mfr recommended) that means we were covered to 336000km. At 300/ oil change that was a good deal. It was an expensive vehicle and we figured dealer could afford all these. Now after 100,000km the dealer is telling us oil changes are no longer free and that even after Joe acknowledging that this is what they sold us now they tell us to shove it. They fraudulently misrepresented to us what they sold us. Dont do business with them!
Reply from: Laplante Chrysler Dodge
Good afternoon Denis, After reading your review, we looked at the signed service contract agreement when the truck was purchased and consulted the vehicle coverage that was registered with the manufacturer, and it confirms that the oil changes and the Ram extended warranty were both set to expire at 5 years or 100,000 km (whichever comes first). Oil changes are also based on engine operation conditions and heavy usage, which could accelerate an oil change interval. We understand your frustration but as a franchise dealer, we must follow the manufacturer guidelines. Regards, Laplante Chrysler Dodge Jeep Ram
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

Verified Customer
3 years ago

Awesome

The sales team was excellent and provided me with great truck buying experience that I would recommend to anyone who is looking for a vehicle
Reply from: Laplante Chrysler Dodge
Hi Dale, thank you for your 5-star review and sharing your experience! We're happy that everything was to your satisfaction. Enjoy your new 2021 Ram 1500 truck! We look forward to seeing you again. The Laplante Chrysler Dodge Jeep Ram Team
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

You must have a Reviewsii account to perform this action.
Register | Login