Auto Depot Sudbury

Excellent 4.9 Write Review
404 reviews on ReviewsiiTM | Latest review 2 weeks ago
2 weeks ago

Terrible service and vehicles

I purchased my vehicle from Auto Depot was my first mistake. second was trying to get any work done on my vehicle at ther garage Auto depot performance group .I scheduled a appointment for 9 am to get the entire suspension replaced thousands of dollars worth of work. I showed up 20 minutes late from my hour and a half drive just to get there because of construction on highway 69 and they said they couldn’t take my truck because it was sapose to be there the night before however my appointment was actually scheduled for 9 am lol they then gave me the run around saying it was my fault and they wanted me to reschedule also he added that his mechanic didn’t have time to wait around for 20 minutes while I arrived like a snooty little kid .super rude.and very unprofessional.This place is joke never buy anything from them and I wouldn’t let Auto Depot performance group fix my lawnmower never mind my family vehicle . Terrible service and zero dependability from these people .super rude customer service complete idiots.this is not the first time I have had problems with this terrible vehicle dealer and it’s garage please stay far away from here .

Are you sure you want to flag this review?

Cancel Flag Review

7 months ago

Big Scam, Please Avoid

Tried to buy a car here. Short story is, big mistake, these guys are the definition of scumbag used car salesman. Long story follows. After being directed to a Honda civic that was just purchased at auction, I was told by Dylan, the owner's son, that the car was on it's way (and also that it was white; turns out "the system" doesn't work so well, it was grey. No big deal by itself really). This was on Friday September 1st. I was encouraged to put a deposit down on the vehicle by Kyler, the finance guy, as it was a desired vehicle that could go quickly. So I put 500 bucks down to negotiate the sale. After not hearing from anyone for a week, I contacted dylan again, who told me, verbatim "we have a shipment coming in Monday night, fingers crossed it's on there". Which I thought was weird, not knowing where the car is after taking a deposit. This was on the 9th. The car showed up on the monday night shipment, and i went to check it out. I had to shop around for insurance, and discovered that a civic was considered a "sports car", and with a limited driving record my insurance rate was nearly 500 bucks. I talked it over with dylan and Kyler, and eventually decided to not buy the civic. This was on the thursday, three days after the car showed up and two weeks after I had put the deposit down. I was told I could not get the deposit back because "it's been over a week". Of course, this was because the car had taken that long to show up. I plan on fighting to get my money back from these thieves, but to anyone who made it this far reading this: stay as far away from these people as possible. They're dishonest and downright scumbags.
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

7 months ago

Big Scam, Please Avoid

Tried to buy a car here. Short story is, big mistake, these guys are the definition of scumbag used car salesman. Long story follows. After being directed to a Honda civic that was just purchased at auction, I was told by Dylan, the owner's son, that the car was on it's way (and also that it was white; turns out "the system" doesn't work so well, it was grey. No big deal by itself really). This was on Friday September 1st. I was encouraged to put a deposit down on the vehicle by Kyler, the finance guy, as it was a desired vehicle that could go quickly. So I put 500 bucks down to negotiate the sale. After not hearing from anyone for a week, I contacted dylan again, who told me, verbatim "we have a shipment coming in Monday night, fingers crossed it's on there". Which I thought was weird, not knowing where the car is after taking a deposit. This was on the 9th. The car showed up on the monday night shipment, and i went to check it out. I had to shop around for insurance, and discovered that a civic was considered a "sports car", and with a limited driving record my insurance rate was nearly 500 bucks. I talked it over with dylan and Kyler, and eventually decided to not buy the civic. This was on the thursday, three days after the car showed up and two weeks after I had put the deposit down. I was told I could not get the deposit back because "it's been over a week". Of course, this was because the car had taken that long to show up. I plan on fighting to get my money back from these thieves, but to anyone who made it this far reading this: stay as far away from these people as possible. They're dishonest and downright scumbags.
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

7 months ago

Fantastic Team

My first purchase with Auto Depot was a few years ago. It was a completely stress free experience. Since my first purchase, I have purchased multiple other vehicles from them for personal and work. Would highly recommend their team.

Are you sure you want to flag this review?

Cancel Flag Review

3 years ago

Another successful deal struck and a perfect fit.

Can't say enuf praise for Dylan and Dave..fast...precise helpful and understanding.. working hard and fit my every need. Completely happy with the prompt service and beautiful vehicle.
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

You must have a Reviewsii account to perform this action.
Register | Login