Laking Toyota

Brought my wife's car to program a new key. It's a 10 minute job and I waited 3 hours.

We recently purchased a 4 Runner from Laking Toyota. The sales person who took care of us was Marcus. He is friendly, professional and most of all, transparent. We felt no pressure at all. Marcus was truly interested in meeting our needs within our budget. Any concerns that we had after the purchase were handled quickly and to our complete satisfaction. We feel that Marcus went above and beyond to make sure that no detail was missed. Thanks Marcus!

Just got my car back yesterday after weeks on weeks of you guys fixing it and somehow still came out with so many kinks(AFTER being told that it was just like new and it was ready to go). Booked an appointment two weeks in advance, still had to wait for at least a day or two until they could start working on it. Took fucking forever to get a diagnosis, unclear communication from our service advisor (that you guys needed more time with the wires, more parts that needed to be delivered that we never heard about after the first diagnosis, which our advisor denied ever happened???). We even complied with the extended amount of time requested and somehow, SOMEHOW, when we got the word that our car was ready and went to grab it, the car still had issues. That was after we got charged an absurd amount. After we brought it back, we were told that we didn't give them enough time AGAIN and that they wouldn't be equipped to fix the remaining errors, for which would certainly take another millennia to get a diagnosis and fixed, a very important fact to communicate before you guys decided to take our money. All in all, the worst experience I've had so far with Laking Toyota and my LAST. I'm never recommending this service to anyone else again.

I have had Toyota products for years. Mike has always proven himself to be knowledgeable, professional and very courteous. Recently I had an issue with my winter rims on my Highlander. Mike went beyond the call of duty and stayed after closing on a Friday to help me solve the problem. His service level has made my family loyal Toyota drivers . Thank you

I would like to thank Marcus and Roch for the help with the purchase of our new SUV. They made it easy and painless and it is very much appreciated. Thank you, Dean and Denise