Before I come, I called your staff to make appointments and she claimed I just need to purchase a checking package for $59.99, and the tires changed was included. However, when I go to your service department, the other staff told me I have to do the package around $200. Moreover, he claimed the package $59.99 is not include the tire changed and the first staff was wrong. At last, even the tires change fee was waived, but I very confused as your company policy. In addition, I waited at the store, but your staff didn’t explain anything for the checking results, he just give me back the key of my car.