Published 6 years ago

Good for sales, parts and service...not so much.

We have purchased several appliances for TA. The sales associates have been helpful & knowledgeable. Where I have a problem is with their so called "Parts & Service" department. Apparently, they no longer service equipment that they sell. That has been contracted out. As for "parts" , I'm pretty sure they don't have any there. Any time I've been in (with two exceptions) they have been unable to either find or supply the correct part. Why I have even bothered going there for parts is quite beyond me. I will stop now. Associates are unable to look up part numbers even when supplied the serial number for the product they are supposed to be parts distributors for.
Leah Gauvin
Hi Chris I am sorry you have had a bad experience. Can you give me a few more details ( Make, Model number, and serial number ) and what you are looking for. I have searched our system and can only find one invoice for a part in 2017, did you have a different phone number I can search for? Please contact me at your leisure and I will be more than happy to look after you personally. Parts Dept. Manager

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