went in about 3 weeks ago to purchase a car, I put a $500 deposit down for the car but it would have raised my insurance too much so I didn't take it. They told me that they would send me a cheque for the deposit and I would get it in 5-10 days. It has been 3 weeks and I still don't have it. I have called multiple times and left several messages but they haven't refunded it yet. I've even had to call Kia Canada to get them involved. This has been the worst car buying experience I have had by far. This dealership does not care about customer service. Do not shop here they are just there to take your money.