Published 7 years ago

unsuccessful synchronization of my smartphone with my new 2018 audi q5

this is the first time I have been disappointed in the results of a service call with Mark Motors in over 18 years of dealing with them. I tried, and they attempted to synch up my Blackberry with my new 2018 Q5. After attempting it personally, I asked for help. while they tried, they could not get it to synch up and hold the connection, which it will not do. I am now at a loss what to do, and seem to have no alternatives but to use the phone manually (not desirable or safe), while every audi I had before would synch up without issue. very disappointing.
Mark Motors Group 7 years ago
Hello Michael, Thank you for your review. We are very sorry to hear we did not exceed your expectations during the recent purchase of your Audi. Our Sales Manager Paul Renaud has contacted Audi Canada to find a solution and will be following up with you this week. Should you have any further concerns, please contact Paul Renaud at 613-723-1221 or prenaud@markmotorsofottawa.com Sincerely, Audi Mark Motors of Ottawa

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