Published 6 years ago

Wish I bought a car elsewhere

Found the car I wanted at your dealership. I spoke to Taylor Cooper about it and he said it was in excellent condition. I drove from leduc to calgary to pick it up. When I got there, the car was wet and was told it just got finished being washed. Took the car for a test drive and the low air warning was on for 2 tires. We drove to a gas station to fill them up. That's when I noticed that the wheels were all scratched up. The car did come with a second set of wheels and tires, but they were bagged up and in even worse condition. When the water on the car dried, you could see all the damage caused by hail. (Not noticeable when wet). Then on my way home with it, there was a terrible drone sound coming from the rear end. I brought it to LA Nissan in Leduc where they told me that it was way out of alignment and that my tires were cupping. Talked to Taylor again he said that he would get me two new tires and I would be reimbursed for the alignment. I did get two cheap Chinese tires (junk) and still haven't been reimbursed for the alignment. This is over a month now. I would like to be contacted by a manager or I'll share my experience at South Trail online and with AMVIC. My phone number is 587 984-8848.
Rachel Antony
We're sorry to hear you feel you didn't have a 5 star experience with us. Your review has been forwarded to a manager who will contact you about your experience.

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