Published 6 years ago

Over consumption of fuel

This is the third time that happened to me. I booked an small car week in advance so that it helps me save in fuel too. But this time also instead of 5seater car I was again upgraded to 8seater car which consumes more fuel which is loss to me even after free upgrade which I didn't ask for. When I am travelling over 500kms fuel efficiency makes alot of difference. I was given 10% off which was just $6 off which I appreciate but does not help much.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback. We regret the inconvenience that you have experienced, in regards to your Reservation would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals

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