Published 6 years ago

Day late dollars shorted

I arrived to find no truck available until the next day. Girl was very nice and empathetic but I wanted a day off work and had to take an additional day the next day. I pick up the truck and the girl has me check to see if gas tank is full but she doesn't explain that the guage says I have fuel for 677 kms when I refill it tops 830 so I didn't really have a full tank.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback. We regret the inconvenience that you have experienced, in regards to your Reservation would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals

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