Published 5 years ago

Terrible

Two cars on lease with this dealer, the quality of customer service has been getting worse for several months. Out of reach part and service department, generic responses when there is a problem with the car and last but not least no valet service i.e. pick up and returning your car when needed which is a NEED to have when you get this category of cars. I'll be switching to BMW for sure or moving to another Audi car dealer for sure. The only plus was the outstanding service provided by one of their sale team members: Jonathan Blais. Moulay El Omari
Stefanie Spiliotopoulos
Hello Moulay, Thank you for your review. We are very sorry to hear we did not exceed your expectations during your recent visit to our Service Department. We would like to speak with you further on this matter. Please contact our General Manager Nick Rajewski who can be reached at 613-749-5941 or nrajewski@audiottawa.ca Sincerely, Audi Ottawa

Are you sure you want to flag this review?

Cancel Flag Review

You must have a Reviewsii account to perform this action.
Register | Login