Published 5 years ago

Late and rushed walk-around

Had to wait so didn't end up with my car until 1 hour after I had requested pick up. Made me late for work. Car was hastily and poorly cleaned. The walk-around was done while still wet, so unable to see small scuffs near driver's rear wheel. Concerning
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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