Published 5 years ago

Vehicle not there

I booked a truck online, showed as available, get there next morning early and was told they don’t have the vehicle, called other locations and they agreed that the vehicles were sold and they couldn’t rent them, even the other store said they complained the h.o. The rep let me take another veh as long as I returned it by 1pm.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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