I arrived at the dealership and was greeted in a cordial professional manner from Tom in the service department. They offered to give me a ride home oh, but I opted to walk being such a beautiful day on Friday. The service to the VW Beetle was handled expeditiously and efficiently, sooner than I had anticipated. And of course when I went to go pick up my daughter's car it was washed outside. Now all you have to do is figure out how to quickly clean the inside of the car. LOL just kidding. As well it was lovely to have Starbucks coffee and a bottle of water for the road. All I am missing is the Jujubes that they used to have. It is always so great going to Oakville Volkswagen because the staff is very pleasant and even when I was given my bill I was thanked. Hats off to Oakville Volkswagen and the team! Kind regards Linda Dixon