Shawn Karpati
Published 4 years ago
Terriable Service
We brought out 2013 Avenger SXT to the dealership.
I don't rememebr what exactly was wrong with the
Avenger. We sold the car to the
dealership for $4000.00
And purchsed On August 31st, a 2013 KIA Forte,
we traded in our Avenger, because the bill for the Avenger
was going to cost about $1400.00 to fix.
We Purchesed the car from Chris Schadenberg. Chris
showed us a report, that the car had a lot of
work done to it, and said it was in good condition.
I am making this compliant, beecause if we wait
the dealership may ask why we did not do it sooner?
If it was in such good condition then why are
we having problems.
On Nov 2nd the check engine light came on
and I brought the car to the Forest City Dodge, because
I didn't want a small problem turning into a big one,
and they fix the fuel cap. ( At no charge)
I brought it in again on the 9th of Nov
at approx 8:00am they kept the car until today (Nov 13 2019)
and just now are saying we need to replace
another part on the car which we have to foot the bill for it.
We included in our finance a power tran
warrenty, and now they are checking with
them to see if it is covered.
On Nov 13th at 2:00pm I spoke to Tony and he said it
could cost up to $300 for the part, and $120 for labour.
What terriable service this dealership has
been, and it saddens me to hear that
they are trying to get money out of us
when they took our avenger or $4000.00
and gave us a lemon.
Forest City Dodge said they would fix the car at not
cost, they said this to me on Wednesday (Nov 13th) and it is
Friday. A rep from the dealership said it is a very
quick fix. Well if it such a quick fix why has it taken
a week to fix.
Shawn Karpati
Published 4 years ago
Lemon
On August 31st, we traded in our Avenger for a
KIA Forte, because the bill for the Avenger
was going to cost about $1400.00 to fix.
On Nov 2nd the check engine light came on
and I brought the car to the Forest City Dodge
and they fix the fuel cap.
I brought it in again on the 9th of Nov
they kept the car until today (Nov 13 2019)
and just now are saying we need to replace
another part on the car which we have
to foot he bill for it.
We included in our finance a power tran
warranty, and now they are checking with
them to see if it is covered.
What terrible service this dealership has
been, and it saddens me to hear that
they are trying to get money out of us
when they took our avenger or $4000.00
and gave us a lemon.