I had been casually looking for a vehicle for a few years. Made the rounds to many different dealerships across Ottawa. Some good, some not so good. Couldn't get comfortable enough to make a deal. Found an amazing deal on a used X1 at Global and went in to check it out. Met Alex outside and he gladly handed me the keys for a solo test drive, no questions asked. Upon return we sat down to discuss a possible deal, no pressure, no sales people ganging up, just an overall casual buying experience. The way it should be. I was really impressed and surprised. Alex was patient, helpful, answered all of my questions and was willing to go above and beyond during the deal. Michel, the owner met with me personally to finalize things and pick out my winter rims, he included an even better set of high-end winter rims, since the rims I had picked out were out of stock. He also changed the rotors and pads on all four corners prior to pick up, which I wasn't expected so that was an awesome bonus. The shop has a small, boutique/family feel, which is awesome also. Would I recommend Global Auto Sales to anyone. YES! 110%. If you're into imports, this shop is a no brainer. Would I buy here again? YES! 110%. Hands down, Best Dealership Experience in Ottawa.